Frequently Asked Questions

FAQS

General

  • What is your return policy?

    The truth is we’ve never had a return. However, if you are dissatisfied in any way, just send the items back and we will refund your money.

  • Where can I learn about where you will be vending in person?

    Please visit our events page to see which tradeshows we will be attending this year.

  • What forms of payment do you accept?

    There is a secure, convenient shopping cart on the website which will allow you to pay by credit or debit card. We also accept cash, checks and postal money orders.

  • How soon should I expect my package to arrive?

    In general, orders are shipped within one day of receipt of the order. If there is a delay, we will inform you via email.

  • How are my orders shipped?

    We ship by USPS Priority Mail. Within the US, shipping is $7.50. Orders over $100 ship for free. For international shipping, please contact us for individual pricing.

  • Where do you manufacture your products?

    All prototypes are created by hand and all resin casting are manufactured in my studio in Bucks County, Pennsylvania.

  • What are your products made of?

    My products are cast in the finest polyurethane resin available today.