FAQS
General
What is your return policy?
The truth is we’ve never had a return. However, if you are dissatisfied in any way, just send the items back and we will refund your money.
Where can I learn about where you will be vending in person?
Please visit our events page to see which tradeshows we will be attending this year.
What forms of payment do you accept?
There is a secure, convenient shopping cart on the website which will allow you to pay by credit or debit card. We also accept cash, checks and postal money orders.
How soon should I expect my package to arrive?
In general, orders are shipped within one day of receipt of the order. If there is a delay, we will inform you via email.
How are my orders shipped?
We ship by USPS Priority Mail. Within the US, shipping is $7.50. Orders over $100 ship for free. For international shipping, please contact us for individual pricing.
Where do you manufacture your products?
All prototypes are created by hand and all resin casting are manufactured in my studio in Bucks County, Pennsylvania.
What are your products made of?
My products are cast in the finest polyurethane resin available today.